FAQ's
Q: I am worried about attending a class because of COVID, will I be safe?
A: We make the environment and equipment use very safe, please see our updated COVID procedures in the terms and conditions below.
Q: I have never done any exercise before, will these Aerial classes be ok for me? I have no upper body strength.
A: Yes of course, we cater for all ages, all abilities.
Q: I am in my 40’s / 50’s, am I too old?
A: No, it’s never too late to start. Just complete the Class Registration form here
Q: What do I wear?
A: We recommend for aerial beginners wear two pairs of leggings, or one pair of leggings with over the knee leg warmers, just to protect the backs of your knees from bruising when you first start. Tops should not be too baggy.
For pole fitness you should wear tight fitting sports shorts and a tight fitted vest or crop top if you wish.
Q: I’ve seen lots of photos published on your social media, I wouldn’t want to have my photos taken is this ok?
A: We have a few students who do not like having their photos taken, or would like photos taken but not posted on social media. Please inform us if this is the case and we will ensure that no photos are taken / uploaded.
Q: If I pay for a course membership but don’t attend a class, can this be used in a different course?
A: No unfortunately, your membership guarantees you a space in that particular class only every week.
Q: What happens if I cant attend a class I have booked?
A: If you are on a membership, but cant attend, please let us know so that we don’t wait for you. If you book a PAYG class but don’t cancel within 24 hours, you are still liable to pay for that class. 24 hours notice for PAYG classes enable you to move your booking once to an alternative class.
Q: What happens if I am late to class?
A: The doors are locked once classes start, so if you are late you will not be able to participate in class. We allow a strict 5 minute window if you let us know you are going to be late.
Q: I have recently had a baby, can I start classes?
A: We would require a Doctors note to confirm it is safe for you to participate in classes from 16 weeks.
Q: I recently had an operation, can I start classes?
A: We would require a Doctors note to confirm it is safe for you to participate in classes.
Q: My Son/Daughter wants to start classes, can they come with me?
A: These are classes for adults / older teenagers only. Please contact the instructor with any age enquiries.
Q: I don’t have a babysitter, can I bring my children with me to watch?
A: Unfortunately we do not have creche facilities therefore for safety reasons we do not allow children to spectate.